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Privacy Policy

Your privacy and security are important to you, important to us and we take them seriously.

This privacy policy explains how we collect data and use it in order to comply with the General Data Protection Regulation 2018 (GDPR), the Data Protection Act 1998 (DPA). This website complies with both the DPA and the GDPR.

For more information please visit www.eugdpr.org, www.ico.org.uk and www.gov.uk.

Handling Your Information

Keeping Your Information Secure

Any of personal information that you have provided to us (your name, email address, phone numbers and any other information) will be gathered, transported securely and held securely by us.

Keeping You Informed

If you have opted in to receive further information about our products or services, we will communicate with you about the services that we provide, additional services provided by us and other news which may be of interest to you. You will be able to choose to no longer receive emails from us at any point by clicking on the Unsubscribe link in the footer of any of the emails!

If you have not opted in to receive further information about our products or services, we do not keep this information in any format and you will only receive correspondence from us in direct response to the issue in hand.

Google Analytics

When someone visits our website, we use a third-party service called Google Analytics to collect information about visitor behaviour patterns. We do this so we can understand how visitors make use of the website and so we can improve its content and flow.

The information is available to us in only an aggregated format and we are not able to identify any individuals from the data that Google Analytics collects. Since the implementation of GDPR in May 2018, we have made sure that the IP address (the unique identifier of the PC, laptop, tablet or mobile that you are using) is anonymised so Google are not able to identify individuals to aggregate your online behaviour patterns.

For more information please visit www.google.com/analytics/.

MailChimp Newsletter Sign-up

We use MailChimp, a piece of third-party mailing list software to manage our newsletter. When you sign up or when you become a client, your details will be added to our MailChimp account. We are able to gather statistics regarding how often recipients open our newsletters or click links in our newsletters to help us monitor and improve our e-newsletter. More information is available in MailChimp's privacy policy.

You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails.

For more information please visit www.mailchimp.com.

Cookies Policy

Cookies are small text files stored on your computer which are used to enhance the experience when you browse the site and improve the way the site works.

How Does This Site Use Cookies

This website does not use cookies.

This website uses cookies so we need your permission. If you 'OK' the cookie pop-up message, you are accepting the use of cookies whilst using the website. You are able to may block all cookies from our website by changing your browser settings but as these are in place to allow you to get the best experience on our website this may affect its functionality.

For more information please visit www.allaboutcookies.org.

Changes to this Privacy Policy

Our privacy policy is kept under regular review. This privacy notice was last updated on DD MONTH 2018.